FAQ & Troubleshooting¶
Android cannot install the APK¶
Check that:
- the APK came from the official Levyra repository;
- Android allows your browser or file manager to install unknown apps;
- enough storage is available;
- you are not trying to install an incompatible or differently signed package over the current installation.
If an update fails, downloading the current official release again is a good first step.
A song does not start¶
Try:
- another track;
- searching for the track again;
- restarting playback;
- checking the network connection;
- closing and reopening Levyra.
If many unrelated tracks fail consistently, report the issue with the Levyra version and device details.
Playback stops in the background¶
Android battery restrictions can interfere with long-running media playback.
Check device settings related to:
- battery optimization;
- sleeping apps;
- background activity;
- auto-start or vendor-specific power management.
Wrong artist, album or artwork¶
Levyra resolves metadata from several sources. Ambiguous releases or external-provider mismatches can occasionally produce incorrect associations.
For a useful bug report include:
- track title;
- artist;
- album;
- screenshot;
- what Levyra displayed;
- what should have been displayed.
Lyrics are missing or incorrect¶
Lyrics depend on compatible matches from the available lyric sources. Similar titles, alternate releases or incomplete metadata can produce a miss or incorrect match.
Report a reproducible wrong match with the exact track and artist.
Downloads fail¶
Check:
- available storage;
- network connectivity;
- Android permissions;
- whether the selected media can currently be resolved;
- whether background restrictions are interrupting the operation.
Local music is missing¶
Make sure Levyra has permission to read audio files and that the files use a supported format.
Windows does not launch¶
Try:
- close Levyra completely;
- restart Windows;
- download the latest Desktop release;
- reinstall or extract the package again.
If the problem continues, include the Windows version and Levyra Desktop version in the report.
Report a bug¶
Before opening a new issue, search existing reports.